Our cancellation policy

Chalets & Glamping

Summer 2022 & 2023

valid period: 23.04. - 26.11.
cancellation until 14 days before arrival: free of charge
cancellation from 13 days before arrival: 90% of the rental price
cancellation from 6 days before arrival: 100% of the rental price
in case of no-show: 100% of the rental price

Winter 2022/23

valid period: 26.11.2022 - 22.04.2023
cancellation until 30 days before arrival: free of charge
cancellation from 29 days before arrival: 70% of the rental price
cancellation from 13 days before arrival: 90% of the rental price
cancellation from 6 days before arrival: 100% of the rental price
in case of no-show: 100% of the rental price

Resorts: Alpenchalets Biberwier Zugspitze, Alpenchalets Reiteralm, Almdorf Hohentauern, Almdorf Stadl, Alpendorf Dachstein West, Alpenpark Turracher Höhe, Bergeralm Chalets, Bergresort Hauser Kaibling, Feriendorf Murau, Ferienresort Englmar, Ferienresort Inzell, Glamping Village Kötschach, Kreischberg Chalets, Naturpark Chalets Lambrecht, Turrach Lodges, Tauernlodges Uttendorf

Apartments

Summer 2022 & 2023

valid period: 23.04. - 26.11.
cancellation until 30 days before arrival: free of charge
cancellation from 6 days before arrival: 100% of the rental price
in case of no-show: 100% of the rental price

Winter 2022/23

valid period: 26.11.2022 - 22.04.2023
cancellation until 30 days before arrival: free of charge
cancellation from 29 days before arrival: 70% of the rental price
cancellation from 13 days before arrival: 90% of the rental price
cancellation from 6 days before arrival: 100% of the rental price
in case of no-show: 100% of the rental price

Resorts: Alpe Maritima Ossiacher See, Alpenrock Schladming, Carpe Solem Mariapfarr, Carpe Solem Rauris, Chalet 149 Westendorf, Erzberg Alpin Resort, Feriendorf Hohentauern, FerienPark Kreischberg, Kreischberg Suites, Tauernresidence Radstadt, Tauernsuites Mitterwirt, Villa Liesl

Our cancellation conditions relate to the rental/overnight stay price. Additional costs (e.g. final cleaning, local tax, linen set) will not be charged in the event of cancellation.

Do you have any further questions?

Contact us by phone (+43 3537 200 50) or send us a message using the contact form below. Our team will take care of your request and get back to you as soon as possible.

 

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